Made-To-Order (MTO) Information

 Why should I go made-to-order at Ldpackaging UK?

By placing a pre-order with, you will receive the highest priority order fulfillment.Thus, pre-ordering helps ensure you will receive the items you exactly order. 

Am I guaranteed to get an item in the promised shipping period or availability date?

For most cases, it's YES. Generally speaking, the estimated arrival date is accurate. Normally it will take 5-7 weeks,depending on the amount of the order. However, it’s not uncommon for manufacturers to miss dates of delivery. Always check the product item page for the most up to date information on availability.

Do you charge at the time of purchase or when the item ships?

We do capture funds or do pre-authorizations during checkout, which means you will be charged when you pre-order. For pre-orders, If you have additional items that have yet to arrive we will hold those items until all items from your order arrive. 

Can I cancel or modify a made-to-order?

Absolutely!  If at any time prior to your items shipping you wish to cancel or change your order simply email us at (If clicking this doesn't open your email client, copy and paste in to your email)


Note: Ld packaging UK does not charge for modifying. Unfortunately there will be a 30%* charge applied on cancellation!

*30% of the total amount of the order*


What happens if I place a pre-order for multiple items that are scheduled to arrive at different dates?

Again we will hold your order and ship once all items have arrived and are in stock. The shipping amount you are charged during check out is based on a single package. If you wish for your items to ship as they become available then you must place a separate orders.

How long will it take to ship out my pre-order once an item is received?

We begin filling pre-orders the day we receive the items. We process and ship orders 7 days a week so in most instances you can expect to receive your shipping notification in one business day.


I still need help!
Simply email us at (If clicking this doesn't open your email client, copy and paste in to your email)with the details, and we will do our best to resolve it to your satisfaction.


Contact us