Product

Product design is a major part of the service we offer. From concepts and prototypes to colour and print specifications we have professional team to manage your product design. For most cases, our design is FREE to our customers.

Four approaches:

1. Make a quick quotation enquiry at every product page. Normally, we will get back to you with a quotation within 3 hours.

2. Using our contact form with the requirement you have got and we will follow up straight away.  

3. Give us a call. We are always here to help.

4. Face-to-face meeting with professional team can be arranged when requiring.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Yes. Ask us for current documentation of products and we will send it to you right away.

Because all of our products require different lead times, we cannot give you an exact date when something will be back in stock.

You can always contact us regarding which product you need and our team will assist you further.

Printing

Yes, for plain stock orders only. Currently you can choose between a printed sample or vinyl stickers.

Yes, of course. Just contact us regarding what size you would like and our team will get back to you right away!

So for example, if you wanted 100 personalised prints, then the UV printing option would be more suitable. The finish is modern, fresh and crisp, if this is what you're after then UV printing option would be something to consider.

On the other hand, if you’re looking for a more authentic, retro or metallic look, you may be more interested in vinyl stickers.

Our vinyl metallic stickers is perfect way to personalise you products. It will have low MOQ, that is starting at only 1 pack, it also has a luxurious foil print effect. These stickers can be individually cut into the letter, shape, image or size as required. 

It is really easy to apply and you can also choose where to apply. These stickers are really high quality and they're waterproof as well. The stickers are sturdy, durable and made from eco-friendly inks that create vivid colours on our stickers. These stickers are perfect for those who wants a glossy foil look at a low MOQ.

Yes, we do. Just contact us regarding what colour you would like and our team will get back to you right away!

For UV printing there will be MOQ of 100pcs.

On the other hand, our vinyl stickers will have MOQ of 50pcs. Please contact us if you require a sample.

We can only UV print on a flat surface, so usually it is lid or base of the box.

On the other hand, the vinyl stickers can be applied however you want.

If you require the whole box to be printed, this will be a bespoke project. Contact us to start the process.

Order

Bespoke products can be designed and developed for quantities from ONE single unit. Please make sure you contact us!

Unfortunately, for any custom-only products, we can only show the samples at our showroom, please contact us for more details.

Yes, our discount structure is based on a total spend level. If you purchase products exceeding £400.00 excluding VAT and carriage, we offer a 5% discount. If you spend in excess of £800.00 excluding VAT and carriage, we offer a 10% discount. The discount does not apply to the carriage cost, only the product value.

Enter the below relevant discount name (as you see highlighted below) in the discount code box at the checkout stage and the discount will automatically be deducted.

VOLUMEDISCOUNT5%= 5%
VOLUMEDISCOUNT10% = 10%

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Ready made & printed products, delivery time is 3-5 working days in the UK.

Bespoke products, sample lead-time will take 10-12 working days. Bulk order lead-time varies from 6-9 weeks from the date of order.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Payment

We do not know until we know your requirements, but we can guarantee that our price is very competitive. Give us a call or drop us an email and we can find out your needs and we can go from there. More details you can supply the quicker we can get you the quote. 

We accept most major credit & debit cards, and direct bank transfers.

Return

We accept return requests within 15 days from you receive your order. We do not do free returns. Please email us if you need any help on this. If an item is personalised or made to order it cannot be returned or refunded unless it is faulty.

Try our Self-return Service

Customer support

0121 448 6580

Email us

info@ldpackagingmall.co.uk